Fall Protection Equipment Service

Fall Protection Equipment Service

MSA offers expert service solutions to protect your Fall Protection investment. Service is performed by factory-trained and factory-certified technicians in accordance with MSA factory procedures. You can be confident that your product will be serviced to original factory specifications using genuine MSA replacement parts and processes. Full manufacturer’s warranty service and support is provided.

How to Request Service

To return a product for service at an MSA service center, please call Customer Service at 1-800-672-2222. Please have the information in the link below ready when calling.

Service Notification Request

Note: All used items being returned for service must be cleaned, sanitized and/or decontaminated as necessary to minimize the possibility of MSA employee exposure to health hazards in handling such material. All applicable laws and regulations shall apply. MSA reserves the right to return unsanitary items unrepaired.

MSA Factory Service Centers

Houston, TX

4330 New West Dr.
Pasadena, TX 77507
Phone: 832-261-6190

Chicago, IL

8047 185th Street
Tinley Park, IL 60487
Phone: 708-468-8500

Toronto, ON

100 Westmore Drive Unit 23
Etobicoke, Ontario M9V 5C3
Phone: 1-416-620-4225

Edmonton, AB

12134-154 St. NW
Edmonton, AB T5V 1J2
Phone: 1-780-483-0988

Technical Support Contacts

1-877-672-3473
fire.cs@MSASafety.com